Last Updated: August 16, 2018

Effective Date: August 16, 2018

The Package Center, Inc. (“The Package Center,” “us,” or “we”) is committed to providing you with the best possible user experience. Maintaining your privacy is a large part of this commitment. When you use our website, you’ll share some information with us, so we want to be upfront about the information we collect, how we use it, with whom we share it, and the choices we give you to control, access, and update your information. All capitalized terms herein, unless otherwise noted, have the same definition ascribed to them in our Terms of Service.


By submitting or making available Personal Data (as defined below) through our website or the Package Center’s Services, you agree to the terms of this Privacy Policy and you expressly consent to the processing of your Personal Data in accordance with this Privacy Policy. Your Personal Data may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Data may be less stringent than the laws in your country.


We do not intentionally gather Personal Data about visitors who are under the age of 13.


The Package Center collects Personal Data and Anonymous Data (as defined below) from you when you visit our website, when you register for a Package Center Account, and when you send us information or communications in connection with your use of the Package Center’s Services. “Personal Data” means data that allows someone to identify or contact you, including, for example, your full name, address, geographic location of your computer or mobile device, telephone number, credit/debit card number, video, photograph, signature, picture of receipt of package or your package label, email address and bank account information, page history, search term history, or transaction related information, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data about you that is not associated with or linked to your Personal Data; Anonymous Data does not permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below. We will store data about your purchase and delivery history and transaction information, which is stored on a cumulative basis. We may store such information in a manner that can be associated with specific users.

Personal Data You Provide to Us

We may collect Personal Data from you, such as first and last name, email and mailing addresses, telephone number, age, and password, when you register for a Package Center Account. In addition, we (or our third-party credit card or payment processor on our behalf) will collect Personal Data including your credit card number or account information when you register for the Package Center’s Services. We also retain information on your behalf, such as the Personal Data described above and any correspondence. If you provide us feedback or contact us via email, we will collect your name and email address, IP address, as well as any other content included in the email, to send you a reply, and any information that you submit to us, such as a resume. We may also collect Personal Data at other instances on our website where we state that Personal Data is being collected.

Personal Data Collected by Third Parties

We may receive Personal Data about you from other sources like telephone or fax, from Properties that contract with us directly to provide the Package Center’s Services, companies that offer their products and/or services via the Package Center’s Services, or companies that provide services (such as payment processing services) in connection with the Package Center’s Services (collectively, “Partner Companies”). Our Partner Companies may supply us with Personal Data, such as your name and email and mailing address information or your login credentials for such Partner Company’s website or service, to help us establish the account or fulfill orders. We may add this information to the information we have already collected from you via our website to perform and improve the Package Center’s Services. Partner Companies and their employees who work in a location where you drop off or pick up a Package through the Package Center’s Services may have access to your video, photograph, signature, or picture of your package label, to perform and improve the Package Center’s Services, and the Package Center is not responsible for or liable for, whether directly or indirectly, their use of such information..

This Privacy Policy applies only to the use and disclosure of Personal Data that we collect while you use the Package Center’s Services. Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. The fact that we link to a website or present a banner ad or other type of advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. When you click on such a link, you will leave our website and go to another website. During this process, a third party may collect Personal Data or Anonymous Data from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of data after you click on a link to a third party.

Personal Data Collected via Technology

Our website collects Personal Data from you, such as browser type, geographic location of your mobile device or computer, operating system and version, Internet Protocol (IP) address, domain name, information about your application, operating environment and hardware profiles and/or a date/time stamp for your visit. We may also use Cookies (as defined below) and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and/or access to our website and your activity regarding the Package Center’s Services. We may also include tracking pixels and web beacons in advertisements or promotions. Like most Internet services, we automatically gather this Personal Data and store it in log files each time you visit the website or access your account on our network.

“Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them, or for an extended period) to provide you with a more personal and interactive experience. Persistent Cookies can be removed by following Internet browser help file directions. If you choose to disable Cookies, some areas of the website may not function correctly.


We use your Personal Data in the following ways:

  • to facilitate the creation of and secure your account on our network;
  • to identify you as a user in our system;
  • to manage your account on our network;
  • to provide improved administration of The Package Center’s Services;
  • for research and analysis;
  • to improve the quality of experience when you interact with us and the Package Center’s Services;
  • to provide you with targeting advertising by us, our Partner Companies, and other third-parties;
  • to send you a welcome email to verify ownership of the email address provided when your account was created;
  • to send you administrative email notifications, such as security or support and maintenance advisories;
  • to respond to your inquiries;
  • to send promotional communications;
  • to gather and provide purchase and delivery data for use by us, our Partner Companies, and other third-parties;
  • to send upgrades and special offers related to The Package Center’s Services and for other marketing purposes of The Package Center or our Partner Companies; and
  • to enforce our Terms of Service.

We may create Anonymous Data records from Personal Data by excluding information (such as your name and email) that render the data not personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content and functionality of The Package Center’s Services. We further reserve the rights to use for other purposes and to disclose Anonymous Data to third parties in our discretion.

If you provide feedback on The Package Center’s Services, we may use such feedback for any purpose.  We will collect and store any information contained in such communication and will treat the Personal Data in such communication in accordance with this Privacy Policy.


We may share your Personal Data with Partner Companies to provide technical support or to provide specific services, such as hosting of your applications, maintenance services, database management or payment processing for purchases. Partner Companies will have access to your Personal Data to perform these services on our behalf.  We may share some or all your Personal Data with a parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively, “Related Entities”).

We may sell/divest/transfer our company (including any shares in our company), or any combination of our products, services, assets and/or businesses. Personal Data may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information during corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company.

We may sell, trade, share, or rent the Personal Data collected from our services to third parties. You expressly consent to the use and distribution of your Personal Data as described in this policy.

Regardless of any choices you make regarding your Personal Data (if applicable), The Package Center may disclose Personal Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) protect or defend the rights or property of The Package Center or users of the Package Center’s Services.


The Package Center offers you the choice of receiving different types of communication and information related to our company, products, and services. You may subscribe to e-newsletters or other publications; you may also elect to receive marketing communications and other special offers from us via email. If at any time you would like to change your communication preferences, we provide unsubscribe links and an opt-out mechanism for your convenience. You may also access and manage your preferences from your Package Center Account.


You may change any of your Personal Data in your Package Center Account by editing your profile within the registration portion of the website. You may request deletion of your account information by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements).


We are committed to protecting the security of your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure. We also require you to enter a password to access your Package Center Account information. Please do not disclose your account password to unauthorized people. Despite these measures, you should know that we cannot fully eliminate security risks associated with Personal Data.


Your information collected through our website and the Package Center Services may be stored and processed in the United States or any other country in which we or our affiliates or service providers maintain facilities. We may transfer information that we collect about you, including Personal Data, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union, Switzerland or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including Personal Data, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which we or our parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.


If The Package Center makes changes to this Privacy Policy, these changes will be posted on the website in a timely manner. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. You can determine when this Privacy Policy was last revised by referring to the “Last Updated” legend at the top of this page. Any changes to this Privacy Policy will become effective upon our posting of the revised Privacy Policy on the site. Use of our website or the Package Center’s Services following such changes constitutes your acceptance of the revised Privacy Policy then in effect.